Terms and Conditions

1. No persons under the age of 16 are permitted to attend any events with Haunted Worlds.

2. Several locations are not suitable for clients with disabilities. Please be aware that the locations we investigate can be in a state of disrepair at the time of your event which means we may have to change the areas advertised at the last moment or we may not be able to enter certain areas advertised at all due to health and safety at the time of your event. Your safety is paramount and we reserve the right to make these changes without recourse at any time. At Haunted Worlds we value all our clients and aim to make as many of our events as accessible as possible but unfortunately due to the conditions of some of the buildings this is not always feasible and we have to ensure that safety is paramount. If you would like any additional information regarding our locations please email admin@hauntedworlds.co.uk

3. Due to restrictions some of our locations heavily pregnant women are not advised to use on any of our events.

4. Each client will act in a responsible manner and respect the needs of others. You will not cause harm or injury to anyone else or put yourself or anyone else in danger. You will respect the nature of the event and behave accordingly. When leaving the event you will ensure that due to the lateness of the hour you will respect the needs of nearby residents by leaving quietly and quickly.

5. Absolutely no alcohol or drugs are permitted on any event with Haunted Worlds. If anyone appears to be under the influence of alcohol or drugs and/or is suspected of bringing either alcohol or drugs to the event they will be asked to leave immediately and will not be refunded for any part of monies paid for the event. The staff at Haunted Worlds will use their own discretion and have the ultimate decision to evict anyone whom they consider to be behaving in an inappropriate manner due to alcohol or drugs. 

6. There are strict laws on smoking indoors and Haunted Worlds do not allow anyone to smoke, vape or to bring any naked flames to the events. This includes candles and matches. Our team will not be using candles for experimental purposes due to the safety hazards.

7. Unless otherwise stated there are no sleeping facilities at our events. You are welcome to bring a camping chair to sit on whilst carrying out vigils if you feel unable to stand for long periods of time. Most of our locations have seating in the baseroom. If there is no seating or limited seating on the event you have booked, you will be advised in your guest information to bring a camping chair with you. 

8. Haunted Worlds or their hosts will not be liable for any damage or loss to property and personal equipment either on the journey to the event, during the event and on the journey back home from the event. This includes any damage that may be caused by any spiritual or poltergeist activity during the event.

9. All Events are attend the events at your own risk. Haunted Worlds or their hosts accept no liability for any accident/incident/injury to a client which occurs from not adhering to our behavior policy or any element within it. Haunted Worlds attempts to foresee any potential problems or hazards in order to eliminate them before the event. However, due to the nature of the events and locations accidents can still happen and strict protocols to avoid this must be adhered to. Although Haunted Happenings has its own public liability insurance some of our policies may not be covered due to the fact that some of the location boundaries are beyond the normal public access categories, therefore guests attend at their own risk.

10. By accepting and agreeing with these terms and conditions you are further indemnifying the promoters/organisers/individuals from and against all legal liability in respect of any claims, damages, costs, penalties, actions, demands, proceedings, any kind of legal suits, losses or expenses amounted in respect of or arising out of the injury to or the death of any person, or persons, or damage to any property arising from the clients participation and involvement in the event or activity or premises pertaining to the event.

11. Haunted Worlds accepts no responsibility for any clothing, equipment, damage to vehicles, parking fines, breakdowns or clamping of vehicles. All property and effects belonging to you are your responsibility and we would urge you to protect your property and keep all said articles safe whilst attending the event.

12. There are occasions when events are cancelled due to circumstances beyond the control of Haunted Happenings. Haunted Worlds will endeavor to reschedule the event with more than one choice of date. If you are unable to make the rescheduled date then we will credit your Haunted Happenings online booking account with all monies paid, which you can use towards a future booking of your choice from the website subject to availability. We will endeavour to ensure that every client is made aware of a cancelled event as soon as possible. However, if this has not been possible, Haunted Worlds will not refund any expenses incurred due to the cancellation of an event, this includes travel and hotel expenses. We advise that if booking a hotel or B&B, you check to ensure that there is a late cancellation policy available to avoid any additional costs should we need to cancel any of our events. 

13. Any information that we may receive from you or that is requested by us in relation to names, addresses, email addresses or contact telephone numbers is sensitive and will not be used for any purposes other than to be incorporated into our database for Haunted Worlds as per new legislation in GDPR laws.

14. Haunted Worlds is a voluntary investigation company. This means that you become the investigators alongside us for the event and we do not use mediums or psychics. However, occasionally we may offer a psychic perspective on what may be happening or an opinion based on a team member's experience. However, this is only the opinion of the team member and not the opinion of the company itself. It is up to you to form your own opinion of what may or may not be happening during an event from a paranormal perspective.

15. Haunted Worlds hold all their events at locations that have demonstrated paranormal activity witnessed and recorded by ourselves and others. It is impossible to guarantee what activity may occur during an event. This may be minimal or very intense resulting in injury to yourself or your clothing due to paranormal activity. Haunted Worlds accept no responsibility for whatever may occur as a result of any paranormal activity. It also accepts no responsibility if minimal or no activity is experienced on an event.

16. These terms and conditions are non-negotiable and your booking of an event demonstrates their acceptance by you, the client. These conditions and any contract into which they are incorporated shall be subject to English Law and the exclusive jurisdiction of the Courts of England.

17. Haunted Worlds will endeavor to ensure that your time spent at the location is fruitful and rewarding as well as fun and between us we should all have an experience that will not be forgotten.

CANCELLATIONS BY US

We can cancel a Haunted Worlds event at any time for any reason at our own discretion. We can particularly cancel an event if not enough customers have booked to make in financially viable to operate. If we have to cancel, we will tell you as soon as reasonably possible. In these circumstances we will move your booking to another event of your choice or to another event completely. We will have no other liability whatsoever to you. This includes refunds on any hotel bookings or refunds on any travel arrangements or other costs incurred relating to the cancelled event. We advise that if booking a hotel or B&B, you check to ensure that there is a late cancellation policy available to avoid any additional costs should we need to cancel any of our events. 

Fees

We Love what we do. We are none Profit making, The cost of events comes from the price of the building, Public liability insurance the cost of tea and coffee for the night etc. All divided equally between the guests.

All we ask is that equipment used is returned to us so we don't have to add the cost of loss on to the next event.